ik666 Privacy Policy

Introduction

Welcome to the ik666 platform. This privacy policy describes how ik666 collects, stores, uses, and keeps your personal information secure. By using our website or creating an account, you are agreeing to the terms of this policy.

We believe your privacy is a fundamental right. That is why we only collect the information needed to provide our services, improve your experience, and meet legal obligations. We will notify you in a timely manner of any changes to this policy.

What Information We Collect

We may collect the following types of information during registration, transactions, and use of the ik666 platform:

1.1 Identity Information

• Full name and date of birth
• Email address
• Residential address
• National ID or passport details (when required for identity verification)

1.2 Financial Information

• Mobile banking numbers (bKash, Nagad, Rocket)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and dates

1.3 Usage Information

• IP address and device information
• Browser type and operating system
• Site visit times and page navigation data
• Gaming activity and betting history
• Data collected from cookies and similar tracking technologies

1.4 Support Communications

When you contact our support via live chat or email, a record of that conversation is stored with us. This helps us provide you with better service and resolve complaints.

How We Collect Information

2.1 Information You Provide Directly

You provide information to us directly during account registration, the identity verification process, deposits or withdrawals, and when contacting support.

2.2 Automatically Collected Information

Your browsing behavior and device information are collected automatically through our server logs, cookies, and analytics tools.

2.3 Cookie Policy

We use cookies on our website. Cookies are small text files stored in your browser. They help our website function properly, remember your preferences, and monitor site performance. You can disable cookies from your browser settings if you wish, though this may limit some features of the site.

Purpose of Using Your Information

ik666 uses your personal information for the following purposes:

3.1 Account Management

We use your information to create, maintain, and verify your account. This information is also required for age verification (21+).

3.2 Processing Financial Transactions

We use your financial information to process your deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.

3.3 Customer Service

To resolve your complaints, issues, and questions, and to operate our 24/7 live chat support.

3.4 Legal Obligations

To comply with anti-money laundering (AML), know-your-customer (KYC) regulations, and other applicable legal requirements.

3.5 Responsible Gaming

We use your information to monitor gaming activity, identify problematic gambling patterns, and ensure responsible gaming.

3.6 Service Improvement

Usage data is analyzed to improve our website, game offerings, and overall user experience.

Information Sharing and Disclosure

4.1 Sharing with Third Parties

ik666 may share your information with third parties in the following circumstances:

• Service Providers: Payment processors, identity verification agencies, and technology infrastructure providers who work on our behalf.
• Game Providers: Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and other providers who supply games on our platform — their own privacy policies apply.
• Legal Authorities: In response to legal orders, government directives, or investigations.
• Fraud Prevention: To relevant authorities if money laundering or fraud is suspected.

4.2 Business Transfers

If ik666 undergoes a merger, acquisition, or sale of assets, your information may be part of the transferred assets. You will be notified in advance in such a case.

4.3 What We Do Not Do

We never sell your personal information to marketing companies or data brokers. Your information is used solely for operating the service and maintaining legal compliance.

Data Security Measures

ik666 adopts industry-standard security measures to protect your information:

5.1 Technical Safeguards

• SSL (Secure Socket Layer) encryption — all data between your browser and our servers is encrypted.
• Stored sensitive data (such as passwords) is secured with industry-standard hashing algorithms.
• Firewalls and intrusion detection systems.
• Regular security audits and vulnerability assessments.

5.2 Access Controls

Only authorized personnel can access your personal information, and only when required for their work. All access is logged and monitored.

5.3 In the Event of a Data Breach

If a data breach occurs that poses a risk to your rights, we will notify you and the relevant authorities as soon as possible.

Data Retention Period

We retain your personal information only for as long as necessary:

• Account Information: For the duration the account is active and for a set period after closure as required by law.
• Financial Records: As required by AML and tax laws, generally for several years after account closure.
• KYC Documents: For the period required to meet legal obligations after verification is complete.
• Support Logs: For a limited period for complaint resolution and quality control purposes.

After the set period, data is securely deleted or anonymized.

Your Rights

You have the following rights regarding your data:

7.1 Right to Access

You may request to know what information we hold about you. After verification, we will provide you with a copy of your information.

7.2 Right to Correction

If your information is incomplete or incorrect, you may request a correction.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, we may be required to retain some information for legal or contractual reasons.

7.4 Right to Object to Processing

You may object to the use of your information for specific purposes.

7.5 How to Exercise Your Rights

To exercise these rights, send an email to [email protected] or contact our 24/7 live chat. We will aim to respond within 30 days.

Protection of Minors

ik666 is intended only for those aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. We verify age at the time of registration. If we become aware that information from a minor has been collected by mistake, we will delete it immediately and close the relevant account.

Changes to the Policy

We may update this privacy policy from time to time. If there are any significant changes, we will:

• Publish a notice on the website.
• Send a message to your registered email address.
• Update the "Last Updated" date at the top of the page.

Continued use of the site after changes will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.

International Data Transfers

Our servers and service providers may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that adequate safeguards are in place in the destination country and that the standards of this policy are maintained.